Refund Policy

Can I cancel my TryOneText subscription? Quick Summary: TryOneText is a monthly service. You can cancel at any time to stop future payments. We do not offer partial refunds for mid-month cancellations, but we always fix billing errors. If you have any technical issues, please email us at support@tryonetext.com. Effective Date: 3/20/2026 At TryOneText, we want to provide helpful and reliable support. We understand that sometimes our service may not be the right fit for your needs. Monthly Subscriptions Plans are billed once a month. You can cancel your subscription any time before your next billing date. You will keep full access to our tech help until your current paid month ends. Refund Rules We do not give partial refunds for unused days in a billing cycle. We may issue refunds at our discretion for things like: - Charges made twice by mistake - Errors in billing - Technical problems that stop our service from working - Accidental sign-ups by a family member (giving peace of mind to adult children) Free Trials If we offer a free trial, you will not be charged until the trial period expires. You can cancel during the trial to avoid any charges. After the trial ends, standard monthly billing will begin. One-Time Services Services like setup help or account cleanups are non-refundable once the work has started. How to Ask for a Refund Please contact us at: support@tryonetext.com Kindly include your name and the email address used for your account. Our Promise to You We treat every customer with fairness and kindness. If you have a concern, please reach out so we can make it right for you and your family.